Introduction | Tutorial | Youth Registration Tips | FAQs | Policies | Other Registration Forms | Contact Us
Tutorial
Sign In | Activity Registration | Pass Registration / Renewal | Search / Inquire | Shopping Cart & Checkout | Account Services | Sign Out
TO SIGN IN
You must prepare your household to be eligible to use online registration. Please call our office at 614-583-5300 to verify your household information and to obtain your username and password.
To sign in, enter your User Name and Password and click

After your first successful sign in, you are asked to answer two security questions and are given an opportunity to change your user name and password. Enter your information, record the data for future reference and click .

Click to continue to the welcome page.
Once in WebTrac, you are presented with six different modes, located on the left side of your screen: Search/Inquire, Shop, My Account, Shopping Cart, Checkout, Sign Out. To register, click on Shop.
Note: You only need to download Adobe Reader if you currently do not have it.
SHOP
ACTIVITY REGISTRATION – Registration for Classes/Programs
If you know the program number and section for the class you wish to register for simply enter the activity number and the section in the box, select the family member to enroll from the pull-down menu, and click .
The next screen reviews the Liability Waiver Release and the Cancellation Policy for the City of Upper Arlington’s Parks and Recreation Department. You must click to send the desired program to your shopping cart. If you do not agree, you can not register for this program.
Click to continue to the payment screen.
Click to enroll in an additional class.

or
If you do not know the program number, use the Search/Inquire function to find the program number.
SEARCH/INQUIRE
Search by Activity Listing
Enter an Activity Number in the text field and click to view the sections for that program. Use the navigation buttons at the bottom of the page to scroll though all of the activities.
Once you have found a program, you can easily review all details by clicking the icons listed to the right of the program name.
Facility Details
Fee Details
Enrollment Counts
Class Comments and Description
PASS REGISTRATION / RENEWAL
Pass Registration
If this is the first time purchasing a pass enter the pass code in the box or click sorted by pass type to search for your desired pass type, select the family member to enroll from the pull-down menu.
Search for Pass Type
Passes are listed in alphabetical order. Click the or to move from page to page. R=Resident, NR=Non-Resident.
If you are purchasing a RecWaiver you will be required to answer a series of questions. You must answer every question to continue.

Or
Pass Renewal
If you are renewing a pass that is expired simply click on Current Memberships, and then click on the member’s name of the pass that you want to renew. If you are purchasing a RecWaiver you will be required to answer a series of questions. You must answer every question to continue.

SHOPPING CART & CHECK OUT
Once you have selected the desired programs and passes, carefully review the information in your shopping cart. Make sure all selections are correct for each family member. The prices listed reflect either resident or non-resident status and any applicable discounts.
To view shopping cart, click shopping cart link on the left side of your screen
After confirming that all information is correct, click . To complete your registration, enter your credit card number and the expiration date, your name as it appears on the card and the billing address, then click .

Note: The total activity balance includes fees for your current session, plus any previous outstanding charges.
Note: Even if your total activity balance is zero you must proceed with the checkout process.
The next screen to appear requires that you confirm that you want to continue with the payment process.
You then have the option of displaying your receipt. All receipts are generated as PDF files; therefore you must have Adobe Reader version 6.0 or higher installed on your computer.
A copy of your receipt is also emailed to the address in your file. A window appears on your screen to confirm the email was sent. In your mailbox, the sender of the message reads as parks@uaoh.net with a subject line of Recreation Department.
MY ACCOUNT
From this mode, you can review your registration history, reprint receipts and change your password and user name.
SIGN OUT
If you sign-out prior to completing your registration, all programs will be cleared from your shopping cart.
3/08
Parks & Recreation Department
City of Upper Arlington
3600 Tremont Road
Upper Arlington, OH 43221
Phone: 614-583-5300
|