upper arlington business questionnaire july 28 05

Instructions

Answer questions as they relate to you. For most answers, check the boxes most applicable to you or fill in the blanks.


Please provide the following (*required)

First Name*

Last Name*

Title*

Name of Business*

Address

City

State

Zip

Phone

Fax

Email

Upper Arlington resident?

Age

Gender


PART I - General Company Information


1.

Please provide the names and titles of the members (where applicable) of your local management team.

(Provide up to three responses.)


2.

Please provide emergency contact name and phone number (person contacted in event of after hours police or fire emergency).

(Provide up to three responses.)


3.

Which of the following best describes your business?

(Select all that apply.)

Corporate headquarters

Branch location

Publicly held (stock)

Privately held

Employee-owned

Family-owned

Non- or Not-for-Profit

Other (explain):


4.

Tax identification number (or social security number of sole proprietorship).


5.

When was the company founded?


6.

Please describe the nature of your business (NAICS code if possible).


7.

What primary geographic market does your business serve?

Upper Arlington

Central Ohio

Ohio

Midwest

National

International

Other (explain):


8.

How many years has your business had a presence in Upper Arlington?

less than 5 years

5-10 years

11-20 years

more than 20 years


9.

How many years have you been located at this address?

less than 5 years

5-10 years

11-20 years

more than 20 years


10.

How many employees work at your Upper Arlington location(s)?

10 or fewer

11-20

21-40

41-60

61-100

101-200

201-300

301-400

more than 400


11.

If this is not the only company location, how many people total does the company employ?

10 or fewer

11-20

21-40

41-60

61-100

101-200

201-300

301-400

more than 400


PART II - Current and Future Space Needs


12.

What type of space does your business occupy?

Retail

Office

Medical

Other (explain):


13.

Property this business occupies is:

owned by the business (Skip to Q. 15)

leased by the business


14.

Lease expires:

0 - 6 months

6 - 12 months

12 - 24 months

Greater than 24 months


15.

Approximately how many square feet does your business occupy? (If you have multiple Upper Arlington locations, please provide a response for each.)


16.

Do you anticipate changing locations?

yes

no (Skip to Q. 19)


17.

When do you anticipate changing locations?

within 6 months

6-12 months from now

1-2 years from now

2-5 years


18.

Is the anticipated move due to:

(Select all that apply.)

Current location is too large.

Current location is too small.

Current space is leased. We wish to own.

Current space is owned. We wish to lease.

Current location is too costly.

Other. Please explain


PART III - Local Business Environment


19.

Overall, how would you rate Upper Arlington as a place to do business?

excellent

good

average

poor

very poor


20.

Would you recommend Upper Arlington as a good business location to business associates or friends?

Yes

No (Skip to Q. 22)


21.

Would you be willing to have your name or company name used in an economic development marketing piece (i.e., endorsement or testimonial)?

No

Yes (who?):


22.

You operate your business in Upper Arlington for a variety of reasons. From the list below, rank your top three reasons:

(Rank responses from 1 to 3.)

1
2
3

23.

Please indicate whether you consider the cost of doing business in Upper Arlington high, acceptable or low.

High

Acceptable

Low


24.

Are you able to find a qualified pool of candidates when hiring?

Yes (Skip to Q. 25)

No (explain):


25.

What are the top three challenges you face as a business owner/operator in Upper Arlington?

(Provide up to three responses.)


26.

What are the top three challenges facing the City of Upper Arlington as it works to retain and recruit new businesses?

(Provide up to three responses.)


Over the next three years do you anticipate the following factors will increase, decrease, or stay the same?

 

Increase

Decrease

Stay the same

27.

Number of Customers

28.

Sales-Total Revenue

29.

Profit

30.

Number of Employees


From your perspective as an Upper Arlington business person, please rate each of the following utilities and City services.


31.

Water

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


32.

Sewer

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


33.

Gas

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


34.

Electric

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


35.

Telecom

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


36.

High Speed Internet

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


37.

Public Transportation

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


38.

Roads

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


39.

Police

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


40.

Fire and Emergency Medical Services

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


41.

Fire Inspection Staff

Excellent

Good

Poor

Unacceptable

Other (explain):


42.

City Staff

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


43.

Website

Excellent

Good

Poor

Unacceptable

No opinion

Other (explain):


PART IV


44.

Are there utilities and/or services about which you would like to speak with a City representative?

(Select all that apply.)

Water

Sewer

Gas

Electric

Telecom

High Speed Internet

Public Transportation

Roads

Police

Fire and EMS

Fire Inspection Staff

City Staff

Other:


CONCLUSION


45.

To help your business be more successful, are there businesses that Upper Arlington officials should work to recruit to the community?

yes

no (Skip to Q. 46)


46.

Please describe your business needs or concerns that could be addressed by local government or private entities.

(Provide up to three responses.)


47.

Are there any other questions or concerns that you would like to share?

(Provide up to three responses.)


48.

We are gathering data via Internet, mail, fax, and in-person visits. Please indicate the format in which you are sharing your thoughts.

In-person visit

Internet

Mail

Fax



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